Frequently
Asked Questions.

Care You Can Count On,
100% of the Time.

Have questions?
Here are some frequently asked questions to help you have peace of mind.

Yes. Call us at 855.479.4217 and we will be more than happy to help you schedule a visit for your loved one.

Yes, we are currently contracted with the following insurances.

  • Aetna
  • Blue Cross Blue Shield
  • Cigna
  • Humana
  • Medicare
  • Medicaid
  • Multiplan
  • TriCare/TriWest
  • United Healthcare

If Personic Health is contracted with your insurance company, your insurance company will be billed directly. If you do not have insurance or we are not contracted with your insurance, call us at (855) 479-4217 for additional details, as the cost per patient varies and depends widely on the type of treatment needed.

You can refer a patient online here or call us at (855) 479-4217.

You should refer any patient with an acute wound, a non-healing wound > 30 days duration, diabetic wound, pressure wound, traumatic wound, surgical wound, those being treated with negative pressure wound therapy (i.e. VAC), or those being treated in an SNF with a stage 2 wound or greater.

Depending on our availability, we may be able to schedule a same-day visit. Call us at (855) 479-4217 and we will be more than happy to help you schedule a visit for your loved one.

Depending on the severity of your wound, we can set up a weekly, bi-weekly, or monthly wound care treatment plan. If you require daily care (ex. changed bandages, wound cleaning, etc.), we will schedule our support team to help you.

X-rays, ultrasound, wound cultures, and custom bracing.

Yes. We will always call you to schedule and confirm a specific date and time before we visit your home.

Every patient will have an expert support team that is made up of their very own oversight provider, patient care coordinator, and medical assistant.